HOTEL SANTIKA PANDEGILING - SURABAYA, Surabaya – A Smart Stay in the City
About the Hotel
Rooms with Modern Comforts
Hotel Santika Pandegiling Surabaya offers 124 air-conditioned rooms with safes, complimentary newspapers, and coffee/tea makers. Rooms include flat-screen TVs with streaming services, electric kettles, and private bathrooms with showers, slippers, and free toiletries. All rooms feature premium bedding and 24-hour room service.
Indonesian and International Dining
The Kemangi Restaurant serves Indonesian, Oriental, and international cuisine. Guests can enjoy free afternoon tea in the lobby lounge daily from 17:00 to 19:00. The property also features a coffee shop/cafe and a bar/lounge serving drinks.
Fitness and Spa Facilities
The hotel provides a fitness center with modern equipment. Spa services include facials, body wraps, and massages. Guests have access to shopping onsite and dry cleaning/laundry services.
Central Surabaya Location
Located on Raya Darmo boulevard, the hotel is within walking distance of Grand City Mall. It's a 5-minute drive to Tunjungan Plaza and Darmo Trade Centre. Nearby landmarks include Sharp Bamboo Monument (1.5 km), Joko Dolog Statue (1.5 km), and Surabaya Zoo (2 km). Juanda International Airport is 20 km away.
Business and Security Services
The hotel offers a 24-hour business center and 4 meeting rooms for events. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, a security system, and first aid kits. Additional amenities include free WiFi throughout the property and complimentary parking.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Live entertainment
- Leisure/ TV room
- Spa & wellness centre
- Facial
- Beauty treatment
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was quite pleasant overall. The rooms, although a bit dated, were very clean, spacious, and in good condition. However, the shower had low water pressure which was a drawback. The service provided by the staff was exceptional, from check-in to check-out; they were friendly and attentive. The location was convenient, right in the center of Surabaya near the Tunjungan Plaza mall, despite some noise from nearby mosques. The dining options lacked variety, especially for breakfast, but the food quality was decent. The facilities at the hotel were decent as well.
The hotel offers very big and comfortable rooms, although a bit sparse in decor. The service was friendly and helpful, with staff always being professional and accommodating. The location is fantastic for being central in Surabaya but lacks a swimming pool, which was disappointing for the price per night. The dining experience was just okay, mainly catering to local guests with a standard selection of Indonesian and Continental dishes. The facilities are well-maintained and clean.
The hotel had spacious rooms with a great view and a simple but tasty breakfast. The bed was comfortable, and the amenities provided were as expected. The service was friendly and helpful, offering various convenient options. The location was decent, albeit not close to shopping or restaurants. The dining experience was good, although not to my taste. Overall, the facilities were satisfactory for a comfortable stay.
I had a mixed experience at this hotel. The rooms were spacious and offered a good view of the street night market, but the noise from the nearby mosque was quite disruptive. On the bright side, the rooms were very clean, which I appreciated.
My stay at the hotel was a delightful experience overall. The rooms were large and cozy, still clean even with views overlooking the Raya Darmo street. The service was top-notch, with most staff being nice and hospitable, though one receptionist stood out for their unfriendliness. The location was convenient, near the central area of Surabaya and close to Tunjungan Plaza mall. The dining options were surprisingly good, but a bit limited for non-Indonesian tastes. The facilities enhanced my stay with modern amenities and a comfortable atmosphere.